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Contact Call Ctr Representative 023579 Class starts July 25 2016 (94 applicants needed) - (Fargo) in Fargo, North Dakota For Sale

Type: Other Jobs, For Sale - Private.

As a Customer Service Representative you will answer inbound calls from Bank of the West customers in a high volume call center environment. You will respond to customer inquiries about their bank accounts, researching and resolving problems and errors in a timely manner. You will actively expandexisting customer relationships by cross selling products and services or referring customers to appropriate sales staff. Additional tasks of the Customer Service Representative position include: Responding to calls in an inbound call center with high call volume and a focus on customer service and quality Building and maintaining strong business relationships with existing customers through established service and banking sales standards Developing, maintaining and demonstrating a basic knowledge of current Bank of the West products and services; maintaining confidentiality when handling customer requests and transactions Identifying opportunities for upselling additional banking products by understanding customers accounts and connecting the customer with the opportunity and closing the sale *Perks of working for Bank of the West* Healthcare benefits are available to all employees, even part-time! Eligible for monthly bonuses. Work from home options possible with manager approval Full and Part-Time opportunities available If Hired, there will be 4 weeks of mandatory training. Training sessions Hours: M-F 8:30-5pm. Please note: Relocation is not paid by Bank of the West. Bank of the West is an Equal Opportunity / Affirmative Action employer Minority / Female / Disabled / Veteran. Customer Service

State: North Dakota  City: Fargo  Category: Other Jobs
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